Frequently Asked Questions
What sort of items are included in the Clucky Dip box?
When you join the Clucky Dip family we’ll send you a surprise selection of 5-7 high quality, poultry pampering goodies every month, including tasty treats such as luxury seed mixes, care products such as nest herbs, and boredom busters to help keep your flock happy and healthy.
We also include fun chicken themed items for you too, such as organic tote bags, comfy t-shirts, and mugs for your early morning cuppa!
Please note that each monthly box is different, and the products shown in images on this site may or may not be included in every Clucky Dip box. We may also make substitutions based on product availability.
When will my Clucky Dip box arrive?
To keep things organised we open for new subscriptions between the 1st and the 14th of each month, and all orders for that month are shipped in the last week of the month on or around the 22nd.
For example, if you subscribe on the 3rd of March, we will ship March’s box to you on or around the 22nd, and you will receive it a few days later, at the end of March.
For peace of mind we send all boxes via Royal Mail Signed For, so your box should arrive within 2-3 working days after being sent.
If you haven’t received your box after 10 working days please send an email to sara@cluckydip.com and we will work to put the situation right for you.
How much is subscription?
Subscription is only £29.95 per month with free UK shipping or you can save by choosing to pay every 3 months at £84.95 with free UK shipping, which works out at only £28.32 per month!
How does billing work?
There are 2 Clucky Dip subscription options to choose from, you can choose to pay month to month or save by choosing to prepay 3 monthly.
If you choose to pay month to month your first payment of £29.95 will be taken when you join and renewals will be taken on or around the same date each month.
For example, if you joined on the 5th of March, your first payment of £29.95 will be taken on the 5th of March and your next payment of £29.95 would be on or around the 5th of April with future payments taken on or around the 5th of each month.
If you choose to save and prepay 3 monthly your first payment of £84.95 will be taken when you join and renewals will be taken on or around the same date every 3 months.
For example, if you joined on the 5th of March, your first payment of £84.95 will be taken on the 5th of March and your next payment of £84.95 would be on or around the 5th of June with future payments taken on or around the 5th every 3 months.
Subscriptions renew automatically and your payment method will be charged based on the subscription plan you choose until you cancel.
Discount code savings are only applied to your first subscription, not renewals.
For example, if you select our month-to-month payment plan, any promotional discounts will only apply to the first box. If you select our 3 month plan, the discount applies to 3 boxes.